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Sustainability within
Cary Group

Sustainability is at the heart of Cary Group’s identity and strategy. We strive to have brands that are “top of mind” in each market when it comes to our services, and to be at the forefront of digitisation and minimising climate impact within the segment. Our vision is to be the most sustainable company in our industry, with a strong connection between business strategy, brand value and sustainability management.

Our focus areas are Environmental, People and Governance

Environmental

An active and thorough climate work is based on three pillars – measure, reduce and bind. Since Cary Group wants to take responsibility for our current emissions, we choose to not only measure and reduce our carbon footprint, but from 2020 we also climate compensate.

Measure

Thorough and well performed measurements and collection of data in accordance with the GHG protocol corporate standard – the whole value chain included.

Reduce

Reduction targets in line with criterias for Science Based Targets Initiative and the 1.5ºC Paris Agreement, including a reduction plan.

Bind

Complementary direct measures to bind carbon dioxide from the atmosphere today – makes the acceleration of society’s climate adaptation and readjustment possible.

Image of a middle-aged woman sitting in the passenger seat with a computer on her lap.

Measure

Science Based Targets initiative

Cary Group is aligning its targets with the Science Based Targets initiative (SBTi) and the Paris Agreement, as part of its sustainable strategy. This involves integrating sustainability into its customer offerings, including digital solutions, convenient locations, fossil-free courtesy cars, and efforts to increase repair rates and recycle windscreens to reduce CO2e emissions. Cary Group has committed to reduce CO2e emissions from scope 1 & 2 by 42% in line with the Science Based Target initative’s (SBTi) 1.5°C scenario. For Scope 3 emissions should be reduced in relation to gross profit by 52% by 2030, compared to the base year 2022.

The Greenhouse Gas protocol’s categories included in the Scope 3 target are Purchased goods and services; Fuel and energy related activities; Upstream transportation and distribution; waste generated in operations. The targets were verified in March 2024.

Close-up of a man inspecting the underside of a car.

Reduce

Resource Management and Circularity

In our resource-intensive industry, we prioritize continuous improvement to reduce steel, glass, and chemical consumption during vehicle servicing. We optimize natural resource usage, employ energy-efficient and eco-friendly techniques, manage waste responsibly, and phase out harmful substances.

Glass, a key raw material sourced from finite resources like sand and lime, is heavily utilized in our workshops. We strive to minimize glass consumption by reducing waste and recycling replaced windscreens. Cary Group partners with specialized waste operators to ensure proper handling and recycling of windscreens, contributing to the manufacturing of fiberglass and other glass products like bottles.

Explore the windscreen’s circularity and lifecycle

Learn more about the recycling process

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Bind

CO2e compensation

Through the certified and renowned Plan Vivo via Zero Emission, Cary Group has since 2020 offset via carbon emission binding activities such as tree-planting projects. The trees that are planted are native species and the projects also include agroforestry, poverty alleviation and water provision – All aspects of sustainability are taken into consideration. Cary Group has projects all over the world, for example in Uganda, Fiji, Indien and Kenya

Cary Group climate compensate for our own operations including electricity, heating and fuel consumption. It means that Cary Group offsets the calculated emissions in Scope 1and 2 with a 10% margin added. The emissions are calculated in accordance with the Greenhouse gas protocol corporate standard and has undergone a limited third-party review. The GHG emissions are calculated with Cary Group’s current knowledge and understanding, according to the latest science. (Footnote 1)

For the value chain emissions (Scope 3) Cary Group has implemented an internal carbon pricing (ICP) to accelerate the emission reduction. Internal carbon pricing is a tool where you set an internal price on your emissions, to incentivise carbon reduction, manage climate related business risk and finance decarbonization actions. It is described as an important tool to achieve the goals of the Paris Agreement and reach Net Zero by 2050. (Footnote 2)

Cary Group buys the climate compensation, so called carbon credits, twice a year. In the beginning of January, the carbon credits are bought based on an estimation of the previous year’s CO2e emissions. In March, the climate compensation is complemented based on the yearly calculated and third party verified CO2e emissions. The carbon credits bought by Zeromission are cancelled in public registers and are published on MarkIt here. On Mark It it is accounted for when and how much Cary Group has climate compensated. For more information about the climate offsetting process and calculations, see Cary Group’s Sustainability Report.

  1. GHG emissions calculation, including standards, is an evolving practice both internally and externally. Internally, Cary Group continuously seeks improvements to enhance accuracy and data quality, though it cannot guarantee 100% coverage of all emissions. Externally, GHG standards evolve with the latest science, prompting changes in scope and methodology, to which Cary Group adapts accordingly.
  2. What is internal carbon pricing and how can it help achieve your net-zero goal? (cdp.net ) (2021, accessed February 2024)

People

Cary Group puts a lot of focus on being an attractive workplace for all. We want to attract new colleagues, retain and motivate our current employees and maintain a safe work environment.
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Health and safety

We prioritize our coworkers’ health and wellbeing, recognizing its importance for their performance. Health and safety are core aspects of our sustainable and appealing workplace, with active involvement from our central HR team in enhancing the work environment. We regularly conduct risk assessments and internal audits to maintain a safe and healthy workspace.

Governance

Cary Group places great emphasis on good business ethics and proactive anti-corruption work. Our management team is ultimately responsible for sustainability work, and follow-up, monitoring and decisions on strategic direction and focus areas are made by the Board. Sustainability is a central part of the company’s strategy and a frequently recurring theme at management and Board meetings.
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A sustainable supply chain

We take great responsibility to ensure that the products we purchase and sell to our customers are produced, handled and distributed in a sustainable way through the entire supply chain. Based on the UN’s Global Compact principles covering human rights, labour. environment, and anti-corruption, our code of conduct states the guidelines we follow related to suppliers and subcontractors. We are convinced that social and environmental responsibility are a prerequisite for a successful business. A modern Slavery Statement and Code of Conduct is included in each agreement with contracted suppliers to minimize the risk of suppliers violating human rights and anti-corruption, in line with our procurement policy.

Our policies

Below you can read our Modern Slavery Statement and our Code of Conduct:

Modern Slavery Act (PDF)

Code of Conduct (PDF)

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Whistleblowing

In 2020, a Whistleblowing policy and an external system (Whistle B) were introduced to encourage employees to report suspected wrongdoing in the workplace. It is important that employees feel that their concerns are taken seriously and are investigated appropriately and that their confidentiality is respected. Employees must feel confident to raise issues without fear of retaliation. We must conduct our business with honesty and integrity and we expect all employees to maintain high standards. The company culture must be characterised by openness and accountability to prevent situations arising where our standards are challenged and to address such situations if they do occur.

Access the system here

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UN Sustainable Development Goals

Cary Group contributes to the UN Sustainable Development Goals (SDGs). We have defined the goals that are most relevant for us and to which we make an active contribution.
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Sustainability Report

Download our latest sustainability reports from the list below

Sustainability Report 2023 (PDF)

Sustainability Report 2022 (PDF)

Sustainability Report 2021 (PDF)

Sustainability Report 2020 (PDF)