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Sustainability within
Cary Group

Sustainability is at the heart of Cary Group’s identity and strategy. We strive to have brands that are “top of mind” in each market when it comes to our services, and to be at the forefront of digitisation and minimising climate impact within the segment. Our vision is to be the most sustainable company in our industry, with a strong connection between business strategy, brand value and sustainability management.

Our focus areas are Climate, Circular Offering, Empowering People and Business Ethics

Environmental

An active and thorough climate work is based on three pillars – measure, reduce and invest.

Measure

Thorough and well performed measurements and collection of data in accordance with the GHG protocol corporate standard – the whole value chain included.

Reduce

Reduction targets in line with criterias for Science Based Targets Initiative and the 1.5ºC Paris Agreement, including a reduction plan.

Invest

For our emissions Cary Group has taken the decision to implement Internal Carbon Pricing (ICP) to accelerate our decarbonisation journey.

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Measure

Science Based Targets initiative

Cary Group is aligning its targets with the Science Based Targets initiative (SBTi) and the Paris Agreement, as part of its sustainable strategy. This involves integrating sustainability into its customer offerings, including digital solutions, convenient locations, fossil-free courtesy cars, and efforts to increase repair rates and recycle windscreens to reduce CO2e emissions. Cary Group has committed to reduce CO2e emissions from scope 1 & 2 by 42% in line with the Science Based Target initative’s (SBTi) 1.5°C scenario. For Scope 3 emissions should be reduced in relation to gross profit by 52% by 2030, compared to the base year 2022.

The Greenhouse Gas protocol’s categories included in the Scope 3 target are Purchased goods and services; Fuel and energy related activities; Upstream transportation and distribution; waste generated in operations. The targets were verified in March 2024.

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Reduce

Resource Management and Circularity

In our resource-intensive industry, we prioritize continuous improvement to reduce steel, glass, and chemical consumption during vehicle servicing. We optimize natural resource usage, employ energy-efficient and eco-friendly techniques, manage waste responsibly, and phase out harmful substances.

Glass, a key raw material sourced from finite resources like sand and lime, is heavily utilized in our workshops. We strive to minimize glass consumption by reducing waste and recycling replaced windscreens. Cary Group partners with specialized waste operators to ensure proper handling and recycling of windscreens, contributing to the manufacturing of fiberglass and other glass products like bottles.

Explore the windscreen’s circularity and lifecycle

Learn more about the recycling process

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Invest

Internal Carbon Pricing

For our emissions Cary Group has taken the decision to implement Internal Carbon Pricing (ICP) to accelerate our decarbonisation journey.

Internal carbon pricing (ICP) is a tool where an internal price is set on emissions and Cary Group uses ICP to incentivize carbon reduction, manage climate related business risk and finance decarbonization actions.

Thanks to the ICP-funding Cary Group has several carbon reduction projects planned for in 2025 across our subsidiaries, including for example piloting of a new repair technology, installation of solar panels, new charging infrastructure, and LED lights.

Circular Offering

At Cary Group, our commitment to sustainability extends beyond climate action to embrace the principles of a circular economy. We believe that a circular offering is key to reducing waste, conserving resources, and creating a more sustainable future. Our vision is to use the resources in our external services and internal operations responsibly.

Main iniatives

Repair instead of replace: Through targeted internal training and customer awareness, we aim to increase our Group’s repair rate.

Lead in Waste Management: We advocate for the optimal waste hierarchy, emphasizing prevention, reuse, and recycling to minimize environmental impact including no pollution to air, soil and water.

Empowering People

Cary Group aims to become the most attractive employer in our industry, and our vision is to attract, develop and retain our employees of today and tomorrow. This means that we have to attract new colleagues, retain and motivate our current employees and maintain a safe work environment to ensure delivering the highest levels of service to our customers. We do this by strengthening our leaders, building a strong culture and creating a safe and open work environment.
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Main initiatives

Enhance Employee Experience: Our focus on employee satisfaction, engagement and loyalty ensures a sound workplace atmosphere. We prioritize employee competence development, and an empowering corporate culture enriched with thoughtful leadership.

Elevate Safety Awareness: We’re committed to fostering a work environment with heightened accident reporting and safety consciousness.

Focus on Diversity and Inclusion: We actively take measure to increase diversity, equality and inclusion.

Business Ethics

We are committed to conducting our business with integrity and fairness, guided by high ethical standards. Our vision is to have responsible business practices based on fair play and ethical conduct. This commitment is crucial to us because it ensures that we maintain the trust of our stakeholders, uphold human rights, and foster a culture of transparency and accountability.

Main initiatives

Ethical Excellence: We educate our team with Code of Conduct and anti-corruption training. Our externally operated whistleblowing system facilitates the responsible reporting of misconduct, fostering a transparent work culture.

Integrate Sustainability: Our financial targets (sustainability-linked loans) and short-term incentives are closely linked to our sustainability commitments.

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A sustainable supply chain

We take great responsibility to ensure that the products we purchase and sell to our customers are produced, handled and distributed in a sustainable way through the entire supply chain. Based on the UN’s Global Compact principles covering human rights, labour. environment, and anti-corruption, our code of conduct states the guidelines we follow related to suppliers and subcontractors. We are convinced that social and environmental responsibility are a prerequisite for a successful business. A modern Slavery Statement and Code of Conduct is included in each agreement with contracted suppliers to minimize the risk of suppliers violating human rights and anti-corruption, in line with our procurement policy.

Our policies

Below you can read our Modern Slavery Statement and our Code of Conduct:

Modern Slavery Act (PDF)

Code of Conduct (PDF)

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Whistleblowing

In 2020, a Whistleblowing policy and an external system (Whistle B) were introduced to encourage employees to report suspected wrongdoing in the workplace. It is important that employees feel that their concerns are taken seriously and are investigated appropriately and that their confidentiality is respected. Employees must feel confident to raise issues without fear of retaliation. We must conduct our business with honesty and integrity and we expect all employees to maintain high standards. The company culture must be characterised by openness and accountability to prevent situations arising where our standards are challenged and to address such situations if they do occur.

Access the system here

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UN Sustainable Development Goals

Cary Group contributes to the UN Sustainable Development Goals (SDGs). We have defined the goals that are most relevant for us and to which we make an active contribution.
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